Infrastructure Damage Incident Gateway (IDIG)

What is the Infrastructure Damage Incident Gateway (IDIG)?

In October 2020 Dial Before You Dig Queensland was successful in receiving a grant through Construction Skills Queensland (CSQ) Industry Skills Coordination Program. Dial Before You Dig Queensland’s submission was based on engaging with all our Members to have them supply damage incident data on their respective networks.

Dial Before You Dig Queensland in collaboration with Mipela developed a software program “Infrastructure Damage Incident Gateway” (IDIG) that will capture all Members data. CSQ recognizes that the construction industry just through the sheer amount of work that involves excavation often leads to their workers safety being put at risk, downtime on major projects and the impact on the utility and the community as a whole when a damage occurs. Collating incident data from our Members into the IDIG will then allow Dial Before You Dig Queensland to develop targeted marketing and education programs to strive towards eliminating damages rather
than the current approach which is a more broad-brush approach. In analysing the data, the findings will allow Dial Before You Dig Queensland to provide detailed information to CSQ to allow them to develop and deliver training programs out to the construction industry.

IDIG differs from the Infrastructure Damage Reporting System (IDRS), the national reporting system in that IDIG is specifically geared towards collating data relating to damage incidents in Queensland.

For all IDIG enquiries please contact Alison Sharkey our appointed Utility Liaison Officer at