November 7, 2019
PelicanCorp Cloud Based Applications for Utilities

PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry.

The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, asset owners, and to the One Call industry specifically for the protection of essential infrastructure.

Dial Before You Dig is pleased to present the following case study that showcases how OneCall Access API is designed to enhance the use of the Dial Before You Dig One Call System.

Challenge

With the introduction of NSW Dial Before You Dig legislation in 2010, Essential Energy was suddenly faced with a significant increase in overheads due to the manual efforts involved in entering their own enquiries. The challenge was to automate the data entry process and reduce the manual labour efforts required.

Solution

In a joint project, Essential Energy integrated a solution to the OneCall Access API to effectively automate its DBYD enquiries. Part of this process included the ability to submit multiple sites through a ‘project entry’ grouping method.

Outcome

OneCallAccess API has delivered significant time-savings with a dramatic reduction to the time and manual effort required to meet the legislated demands of entering a large volume of enquiries. The overall automation improvement ensures Essential Energy has the most up to date and accurate data with less resources required to provide it.

“What used to be laborious data entry is now more accurate, efficient and producing more effective results across all departments.”

David Connolly, AMS Technical Specialist & Project Coordinator

To read more about how Essential Energy re-defined their workflow with OneCallAccess API click here.

 

 

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