March 19, 2020
Coronavirus (COVID-19)

At Dial Before You Dig we want to assure our Members and Users that we are continually monitoring and acting upon advice provided by Federal and State health agencies in respect to the COVID-19 pandemic to ensure the continuity of service and health and safety of staff and the community.

During this time of COVID-19 uncertainty, the Dial Before You Dig online referral service ( and the call centre (1100, Toll Free) are operating as normal.

Please note however, that individual policies of utility companies responding to COVID-19 may delay the receipt of information from an enquiry.

Always wait until you have received all necessary plans and information from affected utilities and contact them directly before you commence excavation if there is any associated delay.