DBYD NextGen User Reregistration – ALL USERS MUST re-register to access the new Referral Service Platform using either Google Chrome or Edge. To register click here.

DBYD NextGen iOS App Available for Download  – The DBYD App (iOS) is now available for download here. There is a technical issue with the Android app. The DBYD NextGen web application is available in the browser and is fully responsive from desktop to tablet to phone sizes. This means you can use the new system on phones right away.

  Coronavirus (COVID-19)

At Dial Before You Dig we want to assure our Members and Users that we are continually monitoring and acting upon advice provided by Federal and State health agencies in respect to the COVID-19 pandemic to ensure the continuity of service and health and safety of staff and the community.

During this time of COVID-19 uncertainty, the Dial Before You Dig online referral service (1100.com.au) and the Help Desk (1100, Toll Free) are operating as normal.

Please note however, that individual policies of utility companies responding to COVID-19 may delay the receipt of information from an enquiry.

Always wait until you have received all necessary plans and information from affected utilities and contact them directly before you commence excavation if there is any associated delay.