All individuals have a duty of care they must observe when working in the vicinity of underground plant. A vital component of that duty of care is to use the Dial Before You Dig service before any digging or excavation commences.
When observing this duty of care the following must be considered:

• it is the excavator’s responsibility to visually expose the underground pipes and cables manually ie. using potholing techniques
• location plans provide an indication of the presence of underground plant only, they do not pinpoint the exact location, this is why manual exposure is required
• utilities may hold individuals and companies liable for all damage caused to their network if it can be shown that negligent or careless behaviour caused the damage
• utilities can provide engineering support and advice where necessary.